The Aluna Vacances Cashless Wristband
More money, more problems! You’ve probably heard this phrase before, but if you allow yourself a very free interpretation, you’ll understand the spirit of the cashless wristband. No more worries about remembering to take your wallet or not daring to go for a swim while leaving your bag unattended. Discover the freedom of a cashless wristband on holiday!
WeezPay widgetWhat is cashless?
It’s a totally electronic means of payment.
It’s your electronic wallet for the vacations!
Don’t worry about going to the pool with your wallet, Cashless is here to lighten your load.
And in practice?
When you arrive at the campsite, you’ll be given two wristbands per family, equipped with a Cashless chip. They’re water-resistant and can be used all season long!
Once on your wrist, load your wristband at the reception. Payment methods accepted: cash or card.
You can also load your wristband online, via your account!
You must create an account via this page once you have the wristband.
You can charge your wristband as many times as you like during your stay.
Then simply use your wristband to pay for and consume any of our services!
Is this the only method of payment accepted on site?
No, we also accept credit cards!
When you arrive at reception, you can pay the balance of your stay – if necessary – by one of the accepted methods of payment: credit card, or cash.
Then we’ll ask you to load a cashless wristband for payments in all our other services (no cash will be accepted directly in our services)! However, credit cards are still accepted.
How can I get more wristbands?
The first two wristband activations are free.
However, you can get as many wristbands as you like! Any additional activation will be charged at €1.
Equip your children with wristbands and manage their pocket money! You choose the amount credited to their wristband and teach them self-sufficiency.
My wristband is broken, what can I do?
In the event of a malfunction: bring the faulty wristband to reception.
How do I block my Cashless wristband in the event of loss or theft?
Log in to your account, select your media and block it from further use.
A new wristband will be given to you by reception. You will be charged €1 for the activation fee.
How can I track my expenses?
You can access your account details directly from this page. The balance may be displayed at a later time depending on network coverage.
If you wish, our teams in each department can tell you your exact remaining balance.
I have credits left and my stay is over
No problem at all!
You have the option of having any remaining credits refunded online, directly to your cashless account. You have up to 15 days after the campsite closes to make this request.
A fee of €0.50 will be retained for any refund. and the minimum refund is €1, so you need at least €1.50 on your account to request a refund.
Please do not hesitate to contact reception if you have any questions.
